Some online learners need assistance other than the online teacher that presents material, gives assignments, and grades. All students do not have the same skills to learn online. Based on the article, facilitators are typically in the classroom with the students, and the online teacher is at a remote location away from the students. The teacher is the one that presents content.
There has been more research on the online teacher and not so much on the facilitator, but it is known that the dropout rate in online courses was lowered with a facilitator present. Some facilitators even seem to take on a more instructional role than others, however, it is not a requirement or expectation of a facilitator. Facilitators are beneficial in an online course to help and assist students in many different ways.
Irvin, M. (2012). Research into the facilitation of K-12 online learning. Retrieved
from http://virtualschoolmooc.wikispaces.com/facilitator
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